Order updates

Your tracking comes to you

No login, no chasing a tracking page. Every update on your order lands straight in your inbox, and once it is on the move, our shipping partner sends the live delivery updates right to you.

What happens after you order
  1. 1

    Order confirmed

    A confirmation email with your receipt lands within minutes of checkout. That is your proof the order is in and being picked.

  2. 2

    Packed and dispatched

    When your order leaves our Palmerston North warehouse, we email you a tracking number and a live tracking link so you can follow it any time.

  3. 3

    On its way to you

    From there our shipping partner takes over, sending delivery updates and an ETA straight to you until it reaches your door.

Already have your tracking number? Open the live tracker